General Terms and Conditions
The main True Fortune rules are outlined in its Terms and Conditions. Before registering on the site and joining the community, you must accept these rules (the most essential ones are listed here):
- You must be 18+ years old; if not, True Fortune will ban your account;
- True Fortune won’t disclose your personal information (banking, passport, and other details) to third parties;
- Players who have self-excluded are prohibited from creating a casino account (this results in a ban);
- The platform does not permit depositing stolen funds;
- You aren’t liable for malfunctions of your device or internet provider;
- You must provide only accurate information during True Fortune registration;
- You must carefully review the Terms and Conditions page before creating a True Fortune account (remember that by registering you agree to them).
True Fortune reserves the right to change these and other T&Cs. If that occurs, the site will notify you, and we recommend you review any modifications that have been made.
Privacy Policy
True Fortune collects your personal information. You provide it when you verify your identity, make deposits, and so on. Here’s what information True Fortune gathers:
- Communications with customer support;
- Payment details, including processing times, fees, and related information;
- The locations and times you log into your account and the time spent on the site;
- Your personal details, including name, date of birth, gender, and similar data;
- Customers’ contact information, such as phone numbers, email addresses, billing addresses, etc.;
- Information about the device you use to access True Fortune, like internet speed, browser, and similar diagnostics.
True Fortune maintains a Privacy Policy to help enhance its services. For example, by understanding how quickly users load the site and whether they encounter bugs, the team may decide to improve server capacity in particular regions.
Rules on Sports
Sports betting is a major section of True Fortune, and it operates under specific rules. Below are the main points to bear in mind:
- True Fortune accepts bets across various markets, organised into singles, combined wagers, and multiples.
- Although True Fortune may adjust pre-match and in-play odds, payouts are calculated based on the odds at which you placed your bet.
Additionally, True Fortune applies separate betting rules for particular sports. For example, if you place a bet on basketball and the match is not completed, the bookmaker will return all such wagers.
Responsible Gaming
True Fortune is concerned about its customers’ wellbeing and encourages responsible play. It provides basic information about gambling addiction on its Responsible Gaming page, outlining common warning signs.
To help identify potential problems, True Fortune offers a 10-question screening. If a player answers positively to five or more questions, they should take gambling more seriously and follow the limits recommended by True Fortune:
- Treat gambling as entertainment only (it should not be relied on as a source of income).
- Set a budget for how much you can afford to spend on gambling daily, weekly, or monthly, and manage your time spent gambling accordingly.
- Don’t chase losses; if you experience several consecutive losses, it’s advisable to take a break.
If a player’s gambling becomes uncontrollable, they can place restrictions on their account. By contacting True Fortune support, anyone can request daily, weekly or monthly deposit limits or full account closure.
Risk Disclosure
When wagering at True Fortune, you risk losing your money. Most True Fortune games use RNGs, which means you cannot influence the outcome of a round and your funds are subject to chance. Please take this risk disclosure into account when registering on the site.
Refund Policy
True Fortune's refund policy applies in two cases. First, within 24 hours after depositing if the funds have not been wagered.
Secondly, True Fortune agrees to consider refund requests within 30 days if a transaction was made by someone other than the account holder. In such cases you must provide notarized proof of identity. If the required identification is not supplied within 30 days, True Fortune reserves the right to suspend the account and forfeit its balance.
Cookies Policy
True Fortune APK collects cookie files to provide a stable experience for its players. Cookies allow the platform to recognize you when you re-login to the site. The cookie policy serves several purposes: it enables faster navigation, recalls individual players’ preferences, and helps integrate advertising organically. You can adjust the site's cookie permissions.